Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants.
for Management Analysts
The typical entry level education for this occupation is a bachelor’s degree. Those with a master’s degree have a competitive advantage in the labor market.
Examples of the knowledge needed for success in this occupation is listed below, in order of importance.
- Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Education and Training: Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Psychology: Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Examples of the skills needed for success in this occupation are listed below, in order of importance.
- Active Listening: Listening to others, not interrupting, and asking good questions.
- Reading Comprehension: Reading work-related information.
- Critical Thinking: Thinking about the pros and cons of different ways to solve a problem.
- Judgment and Decision Making: Thinking about the pros and cons of different options and picking the best one.
- Writing: Writing things for co-workers or customers.
Examples of the abilities needed for success in this occupation are listed below, in order of importance.
- Oral Comprehension: Listening and understanding what people say.
- Oral Expression: Communicating by speaking.
- Written Comprehension: Reading and understanding what is written.
- Written Expression: Communicating by writing.
- Inductive Reasoning: Making general rules or coming up with answers from lots of detailed information.
Detailed Work Activities
Examples of the detailed work activities involved with this occupation are listed below, in order of importance.
- Prepare research reports.
- Analyze jobs using observation, survey, or interview techniques.
- Analyze business or financial data.
- Confer with personnel to coordinate business operations.
- Gather organizational performance information.